The Verge · Technology · 2026-08-16
Amazon is trying to crush class-action suits before they get started
On Friday, Amazon customers received an email alerting them to an update to the site's terms and conditions. Most notably, it stated that disputes would now be resolved through arbitration and said users agree to a class action waiver. Amazon framed this as a "fast and efficient" way to resolve issues, but it notably would […] An update to its terms and conditions requires all disputes be resolved through arbitration. Amazon is trying to crush class-action suits before they get started
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