Tanusree Bose; Narayanan · GovernmentPolicies · 2026-09-01
No appointments: Bengal officers ordered to meet citizens twice a week to
The mandate requires West Bengal government officers to suspend meetings and tours during the designated hours to hear public complaints directly, and they will be tracked through an online portal. No appointments: Bengal officers ordered to meet citizens twice a week to resolve issues.
Why it matters. This directive aims to enhance bureaucratic accountability and streamline the resolution of public grievances at the grassroots level.
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