economictimes.indiatimes.com · DistrictNews · 2026-08-30
For retailers , ecommerce highs come with headaches
Tata-owned retail chain Trent reported a 35% year-on-year jump in consumer complaints to over 300,000 in FY26, which its latest annual report attributed to the growing online business. V-Mart Retail and Titan also reported increases of 14% and 9%, respectively, taking complaints at each company to more than 130,000. For retailers , ecommerce highs come with headaches.
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