Koustav Das · DistrictNews · 2026-08-19
300 calls a day, threats, workplace visits: Inside India's toxic loan recovery system
A missed EMI can trigger far more than a demand for payment. Borrowers in this story describe relentless calls, threats, abusive language and recovery agents turning up at their homes and workplaces, sometimes contacting relatives, bosses and neighbours. Their accounts, shared with India Today Digit... A missed EMI can trigger far more than a demand for payment. Borrowers in this story describe relentless calls, threats, abusive language and recovery agents turning up at their homes and workplaces, sometimes contacting relatives, bosses and neighbours. Their accounts, shared with India Today Digital, show how loan recovery can cross the line into harassment.
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